Effective date: August 30, 2026 Last updated: August 30, 2026
397 Digital LLC (“397 Digital,” “we,” “us,” or “our”) operates 397digital.com. This policy explains what information we collect when you visit or contact us through this website, how we use it, and what choices you have.
This policy covers visitors to this website only. It does not cover data we access or process on behalf of clients under a separate services agreement.
Information we collect
Information you give us. When you fill out a contact or quote form, sign up for our email list, book a call, or start a chat, we collect what you submit. That typically includes your name, email address, phone number, company name, website URL, and whatever details you include in your message.
Information collected automatically. Like most websites, we and our service providers automatically collect certain technical information when you visit, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, time spent on pages, and general location (city or region level).
Cookies and similar technologies. We use cookies and similar tracking technologies to keep the site working properly, remember your preferences, protect against spam and abuse, and understand how people use the site. Some cookies are set by us, and some are set by third parties.
Our primary analytics provider, Fathom Analytics, is privacy-focused and does not use cookies or collect personal data. If Google Analytics is active on a given page, it does set cookies and collect the technical information described above.
You can control cookies through your browser settings. Blocking or deleting cookies may affect how parts of the site work.
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide quotes or proposals
- Deliver and improve our services
- Send emails you have signed up for, including updates and marketing
- Schedule and manage calls or meetings
- Understand how visitors use the site so we can improve it
- Maintain site security, prevent abuse, and troubleshoot problems
- Comply with legal obligations
Third-party services
We use third-party tools to run this site and our business. These providers may process your information on our behalf, and each has its own privacy policy. They include:
- Analytics: Fathom Analytics, and in some cases Google Analytics 4
- Email marketing and form handling: Brevo
- Spam filtering and site security: Cloudflare, CleanTalk Anti-Spam
- Hosting and infrastructure: Rocket.net, Iridium Hosting
- Scheduling: Calendly, Cal.com
Sharing your information
We do not sell your personal information, and we do not rent or trade it.
We share information only with the service providers listed above, who need it to perform services for us, and when we are required to by law, subpoena, or valid legal process. If 397 Digital is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data retention
We keep contact form submissions and related correspondence for as long as needed to respond to your inquiry and for our normal business records. Email list data is kept until you unsubscribe. Analytics data is retained according to our analytics provider’s settings.
Your choices
- Email: Every marketing email includes an unsubscribe link. You can also email us to be removed.
- Cookies: Adjust your browser settings to block or delete cookies. You can also install the Google Analytics opt-out browser add-on.
- Do Not Track: Our site does not currently respond to browser Do Not Track signals.
- Access and deletion: You can email us to ask what personal information we hold about you, or to request that we delete it. We will respond within a reasonable time, subject to any records we are required to keep.
Security
We take reasonable measures to protect the information we collect, including encrypted connections (HTTPS) and access controls. That said, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Children’s privacy
This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Links to other sites
Our site may link to third-party websites, including client sites in our portfolio. We are not responsible for the privacy practices or content of those sites. Review their policies before providing information.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top. Material changes will be posted here, and continued use of the site after those changes means you accept the updated policy.
Contact us
Questions about this policy or your information:
397 Digital LLC
Email: [email protected]
Phone: 205-475-1320